Privacy Policy

Privacy Policy for Monitor My Health, Inc. SMS Services

Monitor My Health, Inc. is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you participate in our SMS services as part of the Diabetes Prevention Lifestyle Care Program.

1. Information We Collect

We may collect the following information when you sign up for our SMS services:

Personal Information: Name, mobile number, and other identifying details provided during registration.
Program-Related Data: Information related to your participation in the Diabetes Prevention Lifestyle Care Program.
Device Information: Mobile carrier and device type for SMS delivery.

2. How We Use Your Information

We use the information collected to:

Send SMS reminders, educational content, and program updates.
Respond to your inquiries and provide customer support.
Improve our services and communication effectiveness.

3. Sharing of Information

We do not sell, rent, or share your personal information with third parties, except:

When required by law, such as responding to legal requests or government authorities.
With service providers who assist in delivering SMS services (e.g., SMS platforms or mobile carriers).

4. Data Security

We implement industry-standard security measures to protect your information, including:

Encrypted data storage.
Restricted access to personal information.
Regular audits to maintain data integrity.

Despite our efforts, no transmission method or electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to use the best means available.

5. Opt-Out Policy

You can opt-out of SMS services at any time:

Text STOP to (800) 899-4374. You will receive a confirmation message, and no further messages will be sent.
For assistance, text HELP to (800) 899-4347 or contact us directly.

6. Cookies and Tracking (If Applicable)

If you interact with us online (e.g., via our website), we may use cookies to:

Analyze website usage for improvements.
Remember user preferences.

You can manage cookie preferences through your browser settings.

7. Your Rights

You have the right to:

Access and review the personal information we hold about you.
Request corrections to inaccurate data.
Request deletion of your personal information, subject to legal or contractual obligations.

To exercise these rights, please contact us at dpp@monitormyhealth.org.

8. Contact Information

For questions or concerns about this Privacy Policy or SMS services, please contact us:

Monitor My Health, Inc.
Phone: (800) 899-4347
Email: dpp@monitormyhealth.org
Website: https://monitormyhealth.org

9. Updates to This Policy

This Privacy Policy may be updated periodically. The latest version will be available on our website. Continued participation in our SMS services indicates acceptance of the updated policy.

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